Terms of sale

These terms apply when you buy from DebzGaming or use this website and its community. We’ve kept them as plain as we can. Nothing here takes away your rights under the Consumer Protection Act or the Electronic Communications and Transactions Act.

Who we are

Prices

• All prices are in South African rand and include VAT. Delivery is added at checkout, and the checkout shows the full total before you pay.
• Prices and stock change often because they follow our supplier. The price you pay is the one shown at checkout.
• If a price is obviously wrong because of a typing or system error, we’ll tell you before we send anything. You can then pay the correct price or cancel for a full refund.

Ordering and paying

• You pay when you order, through our payment partner Yoco (card, Apple Pay, Google Pay or Instant EFT), or PayFast when it’s offered. We never see or store your card number.
• Your order is accepted once your payment goes through and we email you a confirmation with your order number (it starts with DG-). Keep that email: it’s your record of the order, and we’ll send you a copy any time you ask.
• If an item turns out to be unavailable after you’ve paid, we’ll contact you within one business day. You can wait, choose something else, or get a full refund straight away.

Delivery

We deliver by courier anywhere in South Africa. Dispatch times, costs and tracking are on our delivery page.

Cancelling, returns and warranty

You have 7 days after delivery to change your mind, 6 months to return faulty goods for a repair, replacement or refund, and the manufacturer’s warranty after that. The details are on our returns and warranty page.

Our community and Discord

• Be kind. No insults, illegal content, spam, scams, piracy or hate. We may hide posts or close accounts that break the house rules.
• You keep ownership of what you post, and you allow us to show it on this website.
• Marketplace deals are between members; DebzGaming is not part of them. Never pay a stranger upfront.
• Advice from members is their own opinion. Double-check before you buy, and ask us if you’re unsure.
• Discounts our crew agrees with you on our Discord apply to the order they were agreed for.
• If you’re under 18, a parent or guardian needs to agree before you join the community or place an order.

If something goes wrong

As far as the law allows, we aren’t responsible for indirect losses when a product fails, like lost data, lost income or lost game progress, so please back up anything important. This doesn’t limit your rights under the Consumer Protection Act, or our responsibility for loss caused by our gross negligence.

Complaints and disputes

Please talk to us first: WhatsApp, call 062 207 4035 or email info@debzgaming.co.za. We want to put it right. If we can’t agree, you can contact the Consumer Goods and Services Ombud (cgso.org.za) or the National Consumer Commission. South African law applies to these terms.

Privacy

How we handle your personal information is explained in our privacy policy.

Changes to these terms

We may update these terms from time to time. The version on this page when you place an order is the one that applies to that order.

Last updated 30 October 2026.